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Privacy Policy

Effective Date: January 1, 2026 · Last Updated: August 2026

Overview: Charred Oak Reserve LLC ("Charred Oak Reserve", "we", "us", or "our") respects your privacy and is dedicated to protecting your personal information. This Privacy Policy details how we collect, use, process, and safeguard your data when you visit our website, place an order, or interact with our services.

1. Information We Collect

We collect personal information that you provide directly to us when transacting or interacting with our store:

2. Payment Processing & Stripe Security Standards

We do not directly store, collect, or process your raw credit card numbers or security CVV codes on our servers. All online financial transactions are encrypted and processed through our certified payment partner, Stripe, Inc.

Stripe has been audited by a certified PCI Qualified Security Assessor (QSA) and is certified to PCI-DSS Level 1 Service Provider standards—the most stringent level of certification available in the payments industry. During checkout, card details are transmitted directly via tokenized 256-bit TLS/SSL encryption to Stripe's secure infrastructure.

3. How We Use Your Information

We utilize the collected information for specific, lawful business purposes:

4. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers essential for completing your purchase:

Our website uses essential cookies and local storage tokens to remember items in your shopping bag, preserve your wishlist preferences, and ensure seamless checkout navigation. You may modify your browser settings to decline non-essential cookies; however, disabling cookies may impact your shopping cart experience.

6. California Consumer Privacy Act (CCPA / CPRA)

If you are a California resident, you have specific rights under California law regarding your personal data:

7. Data Retention & Security

We retain personal information for the period necessary to fulfill the purposes outlined in this policy, including satisfying legal, tax, accounting, or reporting requirements. We maintain strict administrative, technical, and physical safeguards designed to prevent accidental loss, unauthorized access, alteration, or disclosure.

8. Children's Online Privacy Protection (COPPA)

Our website and provisions are designed for adults of legal drinking and tobacco purchase age. We do not knowingly collect personal identifiable information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately for prompt deletion.

9. Contact Information

If you have questions, comments, or wish to exercise your privacy rights, please contact our Data Protection Officer:

Charred Oak Reserve LLC
Attn: Privacy & Compliance Department
1410 Fairfield St
1410 Fairfield St, Lincoln, NE 68521, United States
Email: info@charredoakreserve.shop
Phone: (402) 521-1094
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